Thursday, 7 August 2008

Paypal Payment Issues

Hi everyone,
It has come to my attention that sometimes when placing an order, when making payment, the following error message pops up from paypal:

Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.
I've done a little research, and apparently this is due to paypal rejecting the address provided when you fill out the order form. I guess when the order gets sent over to paypal for payment, paypal thinks there is incorrect address information on your order form. I don't know why this happens when a correct address is entered. Sorry for the inconvenience this has caused, if this happens to you, please let me know and I can send you an invoice directly. Thanks!

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